General Terms and Conditions
ZERO emission company s.r.o.
ID: 55123040
VAT NUMBER: 2121907172
Headquarters: Smolník 12, 055 66 Smolník
Web: zeroemissioncompany.eu
Introductory provisions
These General Terms and Conditions (hereinafter referred to as "GTC") apply to the purchase of digital certificates offered on the zeroemissioncompany.eu website. By purchasing a certificate on this website, you agree to these GTC.
Product description
A digital certificate is a document that serves as proof of carbon footprint reduction through tree planting. This certificate is provided in digital form and is intended for personal or business use.
Order and delivery process
Ordering a certificate is done by filling out and submitting the order form on the website. Once the order is confirmed and the appropriate amount is paid, the digital certificate will be sent to the customer's email in PDF format.
Prices and payment terms
Prices for digital certificates are listed on the website. Payment is possible via the online payment methods listed on the website.
Withdrawal from the contract
The buyer has the right to withdraw from the contract without giving any reason within 14 days of receipt of the certificate. Due to the digital nature of the product, withdrawal is only possible if the certificate has not been activated or used.
Liability and claims
In the event of technical problems with the delivery or opening of the certificate, the company will provide support or a refund. Complaints regarding the content or validity of the certificate must be addressed within 30 days of receipt.
Privacy Policy
ZERO emission company s.r.o. is committed to protecting the personal data of customers in accordance with applicable law. Details on the protection of personal data are provided in a separate section on the website.
Final provisions
These GTC may be updated by the Company at any time. The current version of the GTC is always available on the website.
Effective date: 1.11.2023